| Whether The Source of Patent Goods: | No |
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| IP Authorization or Not: | No |
| Category: | Christmas Decorations |
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Cross-border attribute: Elevate your holiday festivities with our Santa Claus Red Christmas Hat for Adults, a beloved addition to any international celebration. Ideal for spreading holiday cheer across borders, this hat resonates with universal symbols of Christmas and can easily become a cherished part of global traditions.
Welcome to our shop! To enhance your shopping experience and provide top-notch service, we invite you to explore the following information.
Please take a moment to read the following guidelines before making your purchase. Your understanding and cooperation are greatly appreciated!
Our product images are genuine and come with comprehensive descriptions detailing material, size, weight, and more. You can shop with confidence!
1. Product Description:
Our product descriptions include detailed packaging and ordering instructions. Please follow these guidelines when placing your order. For any special requests, kindly confirm with customer service before adding remarks to your order.
Our main focus is on cost-effective festival supplies. Due to the unique nature of seasonal products and the mass production process, minor imperfections may occur. These small flaws do not affect the product's usability. However, if there are significant quality issues, we will address them promptly. Please carefully consider your tolerance for minor imperfections before purchasing.
2. Color and Size Description:
Variations in color may occur due to photo backgrounds, lighting, and monitor settings. These differences are not considered quality issues. The actual product should be your reference. Please be mindful of potential color variations and minor defects when ordering. Our handmade products may have slight size discrepancies, which is normal. Given the diversity of festival products, we recommend thorough consideration of size and product details. For any uncertainties, consult our customer service.
3. Delivery Information:
Once your order is placed and payment is received, we will ship within 48 hours (two days). If an item is out of stock, we will notify you via phone, WhatsApp, or WeChat. Please note that not all products are listed online. For specific requests, kindly include a note. Customized products will follow the timeline agreed upon by both parties.
4. Shipping and Logistics:
Small purchases are typically shipped via standard express services. Larger items may be shipped using express or small logistics providers. For bulk cargo logistics, please communicate with customer service to ensure timely and convenient delivery.
Please note that express and logistics services are beyond our control. We request that you do not evaluate our services based on the courier's attitude or delivery time.
5. Signing for Deliveries:
Upon delivery, please ensure you or an authorized person (family member, friend, doorman, etc.) signs for the package. Verify the contents on the spot before signing to confirm receipt.
If any items are damaged during transit, please report this to the delivery personnel and either claim or refuse to sign for the package.
6. After-Sales Service:
If you encounter any issues with your product within seven days of receipt, please contact us immediately. We will arrange for a replacement or exchange. Requests made after this period will not be accepted.
Products without quality issues cannot be returned or exchanged. Personal preferences, such as dissatisfaction with the product size, appearance, or other subjective reasons, are not grounds for return.
For bulk purchase orders from online sellers and offline wholesale customers, we offer replacement services for any defective products. However, items that have been sold or are no longer in stock do not qualify for returns, as they are not considered store quality issues. Buyers should assess their sales needs accordingly.
7. Customer Feedback:
Your constructive feedback is our driving force for continuous improvement. If you are satisfied with your purchase, please leave us a positive review to encourage our efforts.
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