Type: | Christmas Decorations |
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Power Source: | Battery |
Material: | Polyester |
Application: | Indoor, Outdoor |
Suitable for: | Possessor |
Color: | Multicolour |
Samples: |
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Cross-border attribute: Embrace the global holiday spirit with Zhejiang Haixia Trading Co., Ltd.'s Merry Christmas Knitted Santa Cap. Designed to resonate with festive traditions worldwide, this cap is perfect for cross-border celebrations. It seamlessly blends cultural nuances, making it a versatile addition to Christmas festivities no matter where you are in the world.
Welcome to our shop! To provide our valued buyers with unparalleled service...
Please read the following guidelines before making a purchase. Thank you for your understanding and cooperation!
Our products are showcased with real pictures and come with detailed descriptions (material, size, weight, etc.). Rest assured and shop with confidence!
1. Product Description:
Our product descriptions include comprehensive packaging and order instructions. Buyers are encouraged to follow these guidelines. For special requests, kindly confirm with our customer service before making any remarks on your order.
We specialize in festive supplies, offering cost-effective options. Understandably, each customer has unique expectations. Given the seasonal nature of our products and mass production, minor imperfections may occur but won't affect usage. For significant issues, we provide prompt resolutions. Ensure you are comfortable with slight flaws before purchasing!
2. Color and Size Description:
Due to photo backgrounds, lighting, and monitor variations, slight color differences may occur. These are not quality issues. Products are represented by physical items. Please consider these potential differences along with minor defects before placing an order. Sizes are handmade and may have slight errors. Given the diversity of festival products, choose carefully and review size and product details. Consult customer service for any uncertainties.
3. Delivery Information:
Upon order and payment confirmation, we dispatch within 48 hours (two days). In case of stock unavailability, we will notify you via phone, WhatsApp, or WeChat. Not all products are listed, so indicate any specific requests. Customized products follow the mutually agreed timeline.
4. Express and Logistics:
Small orders are shipped via default express services. Larger shipments use express or smaller logistics providers, and bulk cargo logistics require customer service coordination to ensure timely and convenient pickup.
Please note, we do not control express and logistics services. Their service attitudes and delivery times should not influence our evaluation.
5. Signing for Delivery:
Ensure personal receipt of delivered goods. Signatures from family, friends, or doormen are considered your own. Always inspect the goods before signing.
If goods are damaged during transit, validate and claim or refuse the delivery directly with the personnel.
6. After-Sales Service:
Contact us within seven days of receipt for any product issues. We offer replacement or exchange responses. Requests beyond this period will not be accepted.
Products without quality issues are non-returnable. Personal preferences, such as dislike, size dissatisfaction, or unmet expectations, do not qualify for returns.
For bulk orders by online sellers and offline wholesale customers, we provide replacement services for defective products. However, unsold inventory does not qualify for returns. Buyers should manage their inventory accordingly.
7. About Evaluation:
Your invaluable feedback is our relentless drive to continuously improve. If our product has brought you joy and satisfaction, we would greatly appreciate your kind words of encouragement.
Should any issues arise, please reach out to our online customer service promptly. We are committed to providing you with exceptional after-sales support because your satisfaction is our ultimate goal!
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