| Type: | Christmas Decorations |
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| Power Source: | Battery |
| Material: | Polyester |
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Cross-border attribute: Designed for the global market, the Santa Claus Red Glowing Christmas Hat transcends borders with its universal appeal. Whether you're in North America, Europe, or Asia, this captivating holiday accessory is perfect for spreading Christmas joy far and wide, reflecting the spirit of international festive celebrations.
Welcome to Zhejiang Haixia Trading Co., Ltd.! We are dedicated to providing our shoppers with exceptional service.
Before making a purchase, please take a moment to read the following guidelines. Thank you for your cooperation!
Our products are showcased with genuine photographs and detailed descriptions (material, size, weight, etc.). Shop with confidence!
1. Product Description:
Our product descriptions include packaging and order instructions. Each buyer should follow the order requirements. If you have any special needs, please confirm with our customer service team before placing your order.
We specialize in seasonal festival supplies that strike a balance between cost-effectiveness and quality. While each customer may have different expectations, please note that the nature of mass production can result in minor flaws. These small imperfections should not affect product use. In cases of significant quality issues, we will provide timely solutions. Please consider carefully if you cannot accept minor defects.
2. Color and Size Description:
Due to varying photography backgrounds, lighting conditions, and monitor settings, there may be color differences that are beyond our control and not considered quality issues. The actual product should be your main reference. Handmade items may have slight measurement errors. Festival products vary greatly, so please review size and product details thoroughly. If you have any questions, consult our customer service team in advance.
3. Delivery Information:
We aim to ship within 48 hours (two days) after payment is received. If an item is out of stock, we will contact you via phone, WhatsApp, or WeChat. Note that not all products will be listed, so if you have specific needs, please let us know. For customized products, delivery times will be as agreed upon by both parties.
4. Express Logistics:
Small orders are typically shipped via express delivery. Larger items may be shipped via smaller logistics providers or bulk cargo services. Please communicate with our customer service team for specific instructions to ensure timely and convenient delivery.
Please understand that we do not control express or logistics services. Their service attitudes and delivery times should not be used as criteria for evaluating our shop.
5. Signing for Delivery:
When your order arrives, please sign for it in person. Signatures from family members, friends, or doormen are considered valid. Be sure to open and inspect your package before signing.
If any damage occurs during transportation, please verify, file a claim, or refuse the delivery directly with the courier.
6. After-Sales Service:
If you encounter any product issues within seven days of receiving your order, please contact us promptly for a replacement. Claims made after this period will not be accepted.
Products without quality issues are not eligible for return or exchange. Returns are not accepted due to personal preferences, such as disliking the product, size discrepancies, dissatisfaction, or unmet expectations.
For bulk purchase orders from online sellers and offline wholesalers, we offer replacement services for defective products. However, we cannot provide returns for unsold inventory or non-defective items. Please make purchase decisions based on your sales needs.
7. Evaluation Policy:
Your critical evaluation serves as our unwavering drive to excel. If our product brings you satisfaction and joy, we kindly ask for your glowing praise and encouraging feedback.
Should any issues arise, please promptly reach out to our online customer service. We are dedicated to providing exceptional after-sales support. Your satisfaction remains our ultimate goal!
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