| Whether The Source of Patent Goods: | No |
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| IP Authorization or Not: | No |
| Category: | Christmas Decorations |
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Cross-border attribute: The Santa Claus Red Glowing Christmas Hat for Adults is designed with international appeal, making it an ideal product for cross-border sales. It meets various international standards, ensuring quality and satisfaction for customers worldwide. The universal design and festive appeal make it a perfect gift for friends and family across different cultures and regions.
Welcome to our shop! We strive to offer unparalleled service to our buyers.
Please take a moment to read the following guidelines before making your purchase. Your cooperation is greatly appreciated!
Our products are genuine and come with detailed descriptions including material, size, weight, etc. Shop with confidence!
1. Product Description:
Our product descriptions include detailed packaging and order instructions. Please follow these guidelines carefully when placing your order. If you have any special requirements, confirm with our customer service before finalizing your order.
We specialize in festival supplies, with many of our products offering exceptional value for money. However, please note that due to the unique nature of seasonal items and mass production, slight imperfections may occur. These minor flaws will not affect the use of the product. For any serious quality issues, we will address them promptly. If minor imperfections are a concern for you, please reconsider your purchase.
2. Color & Size Disclaimer:
Please be mindful that slight variations in color may occur due to photographic lighting and monitor display differences. Such variations are not considered quality issues. The actual product should be referred to as the final representation. Our products are handmade, and minor size discrepancies are normal. Given the diversity of festival items, please read the size and product details carefully. If you have any uncertainties, consult our customer service beforehand.
3. Delivery Information:
Once your order is placed and payment is confirmed, we will ship your items within 48 hours. If any items are out of stock, we will notify you via phone, WhatsApp, or WeChat. Note that not all items are listed online; for specific requirements, please include a note with your order. For customized products, the delivery time will be as agreed upon by both parties.
4. Express & Logistics:
We use standard express delivery for small orders and a mix of express and small logistics providers for larger shipments. For bulk cargo logistics, please coordinate with our customer service to ensure timely and convenient delivery.
Please note that we do not control the express and logistics services, so their service attitude and delivery time should not be used as a basis for evaluating our store.
5. Signing for Deliveries:
Ensure that you sign for the delivery in person. If signed by family members, friends, or doormen, it will be considered received by you. Always inspect your package before signing.
If the items are damaged during transportation, please verify the damage, file a claim, or refuse to sign for the delivery.
6. After-Sales Service:
Contact us within seven days of receiving your product if there are any issues. We will provide a replacement or exchange. Claims made after seven days will not be accepted.
Products without quality issues are not eligible for returns or exchanges. Personal preferences such as disliking the product, size concerns, or not meeting expectations are not valid reasons for returns.
For bulk purchases by online sellers and offline wholesale customers, we offer replacement services for items with quality issues. However, unsold items or those without quality issues do not qualify for returns. Please manage your inventory accordingly.
7. Evaluation:
Your critical evaluation is our constant source of motivation. If our product brings you joy and satisfaction, we kindly ask for your encouraging praise.
Should any issues arise, please reach out to our online customer service promptly. We are committed to providing you with exceptional after-sales service. Your satisfaction is our ultimate goal!
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