| Whether The Source of Patent Goods: | No |
|---|---|
| IP Authorization or Not: | No |
| Category: | Christmas Decorations |
|
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Cross-Border Appeal and Versatility
Welcome to our shop! To provide our buyers with the utmost service,
Kindly read the following guidelines before making your purchase. We appreciate your cooperation!
Our product listings feature genuine images and provide comprehensive details (material, size, weight, etc.). Please shop with confidence!
1. Product Description:
Each product description includes packaging and order instructions. Buyers should follow these guidelines. If you have special requirements, please confirm them with our customer service team before adding order remarks.
We specialize in festival supplies, upholding the principle of cost-effectiveness. However, customer preferences may vary. Seasonal products may have minor flaws due to mass production, which generally do not affect usage. Should there be severe quality issues, we will promptly resolve them. If minor imperfections are a concern, please carefully consider your purchase.
2. Color and Size Description:
Color discrepancies can occur due to photography, lighting, and monitor settings. These are not considered quality issues. The actual product prevails. Since items are handmade, slight size deviations are normal. Given the diversity of festival products, please review size and details carefully. If unsure, consult customer service.
3. Delivery Information:
We dispatch orders within 48 hours of payment. If an item is out of stock, we will notify you via phone or messaging apps. Custom orders will follow the agreed timeline.
4. Shipping Logistics:
Small orders are shipped via standard express delivery. Larger orders use express or small logistics providers. Bulk shipments require coordination with customer service for convenient pickup locations.
Note that we do not control express or logistics services. Their service quality and delivery times should not impact our evaluation.
5. Signing for Delivery:
Please ensure to sign for your delivery in person. Signatures from family, friends, or doormen are considered valid. Always inspect the goods before signing.
If goods are damaged during transit, claim or refuse the package directly with the delivery personnel.
6. After-Sales Service:
Contact us within seven days of receipt for any product issues. We will respond with replacement options. No claims are accepted after this period.
Returns and exchanges are not accepted for non-quality issues. Personal preferences, such as dissatisfaction or unmet expectations, are not valid reasons for returns.
For bulk purchases, we offer replacements for defective items only. Unsold inventory or non-quality issues are not eligible for returns. Buyers should assess product sales accordingly.
7. Feedback and Reviews:
Your valuable feedback fuels our passion to continually improve. If our product meets your expectations and brings you joy, we would be honored to receive your encouraging praise.
Should any issues arise, please promptly reach out to our online customer service team. We are committed to providing exceptional after-sales support. Your satisfaction is our highest priority!
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