| Whether The Source of Patent Goods: | No |
|---|---|
| IP Authorization or Not: | No |
| Category: | Christmas Decorations |
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Cross-border attribute: Our Glowing Christmas Hat for Santa Fans is a worldwide sensation, transcending borders to bring joy to holiday enthusiasts everywhere. This universally appealing product is designed to meet diverse cultural standards and regulatory requirements, making it a perfect addition to your holiday inventory no matter where you are.
Welcome to our shop! In order to enhance your shopping experience, we offer an array of services designed to cater to every buyer's needs.
Before making a purchase, kindly read the following guidelines. Thank you for your understanding and cooperation!
Our product listings feature real photos and comprehensive descriptions (including material, size, weight, etc.), so you can shop with complete confidence!
1. Product Description:
Our product descriptions include packaging details and ordering instructions. Please follow these requirements carefully. If you have any special needs, confirm them with customer service before placing your order.
We specialize in cost-effective festival supplies. However, each customer's level of expectation varies. Due to the unique nature of seasonal products, slight imperfections may occur during mass production but will not affect usability. For serious quality issues, we will promptly address and resolve them. Please consider this before purchasing if minor flaws are unacceptable to you.
2. Color and Size:
Due to photography backgrounds, lighting, and monitor differences, there may be slight color variations. These are not quality issues and are beyond our control. The actual product should be considered. Handmade products may have minor size discrepancies. Given the diverse and irregular nature of festival products, please carefully review size and product descriptions. For any concerns, consult customer service in advance.
3. Delivery Information:
Orders are shipped within 48 hours after payment. In case of stock shortages, we will notify you via phone, WhatsApp, or WeChat. Not all products are listed, so if you have specific needs, please mention them. Customized products will adhere to the agreed timelines.
4. Express and Logistics:
For small purchases, we use standard express delivery. Larger items may require express or small logistics services. For bulk goods, please coordinate with customer service to ensure timely and convenient pick-up.
Please note that we do not control express and logistics services. Therefore, their service attitude and delivery times should not reflect on our store's evaluation.
5. Signing for Packages:
Upon delivery, please sign for the package personally. If signed by family, friends, or doormen, it will be considered as signed by you. Ensure you open and inspect the package before signing.
If the goods are damaged during transport, immediately verify and claim or refuse the package with the delivery personnel on the spot.
6. After-Sales Service:
For any product issues within seven days of receipt, contact us promptly for a replacement. Requests made after this period will not be accepted.
Products without quality issues are non-returnable and non-exchangeable. Personal reasons such as dislike, size discrepancy, or dissatisfaction due to subjective factors are not grounds for return.
For bulk purchase orders from online sellers and offline wholesale customers, we provide replacement services for any quality issues. However, for products without sales or those sold out, returns are not accepted. Please purchase according to your sales needs.
7. About Reviews:
Your critical evaluation is our unyielding drive to excel. If our products bring you satisfaction and joy, we kindly ask for your encouraging praise.
Should any issues arise, please promptly reach out to our online customer service. We are committed to providing exceptional after-sales support. Your satisfaction is our ultimate goal!
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