| Whether The Source of Patent Goods: | No |
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| IP Authorization or Not: | No |
| Category: | Christmas Decorations |
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Cross-border attribute: The Festive Merry Christmas Glowing Hat is the perfect gift for friends and family across the globe. Shipped internationally by Zhejiang Haixia Trading Co., Ltd., this hat's universal appeal and festive charm make it a beloved choice for holiday celebrations worldwide.
Welcome to Zhejiang Haixia Trading Co., Ltd.! We're thrilled to have you here. To enhance your shopping experience and provide superior service, we encourage you to explore the following guidelines.
Please read through the following details before making a purchase. Your cooperation is highly appreciated!
Our product listings feature genuine photographs and comprehensive descriptions (including material, size, weight, etc.). Shop with confidence knowing you're getting exactly what you see!
1. Product Description:
Each product description includes packaging details and order instructions. Kindly adhere to these requirements when placing your order. For special requests, consult our customer service before adding remarks to your order.
Our main offerings are festival supplies, famed for their cost-effectiveness. However, due to the nature of seasonal products and mass production, minor imperfections may occur, which do not affect usability. For significant issues, we'll promptly address and resolve them. If minor flaws are a concern, please consider carefully before purchasing.
2. Color and Size Description:
Variations in photo backgrounds, lighting, and monitor settings can cause color discrepancies. These are not considered quality issues. The actual product prevails over images. Handmade items may have slight measurement errors. Given the variety and uniqueness of festival products, review the size and product details thoroughly. If uncertain, consult customer service prior to ordering.
3. About Delivery:
Orders are shipped within 48 hours (two days) of payment. In case of stock shortages, we will notify you via phone, WhatsApp, or WeChat. Not all products are listed; for specific needs, please leave a note. Customized items follow the agreed timeline.
4. Express Logistics:
Small orders default to express delivery, while larger shipments may use express or small logistical services. For bulk logistics, coordinate with customer service for optimal pickup timing and location.
Please note that we do not control express and logistics services. Their service quality and delivery times should not influence your evaluation of our store.
5. About Signing:
Ensure you personally sign for deliveries. Signatures by family, friends, or doormen are considered valid. Always inspect items on the spot before signing.
If items are damaged during transit, verify the damage with the delivery personnel and either claim or refuse the shipment immediately.
6. About After-Sales:
Contact us within seven days of receipt for any product issues to arrange replacements. No claims will be accepted after seven days.
Products sold without quality issues cannot be returned or exchanged. Returns due to personal preferences (e.g., dislike, size, dissatisfaction) are not supported.
For bulk orders by online and offline wholesale customers, we offer replacement services for defective items. Items without quality issues or those sold out cannot be returned. Please manage your inventory accordingly.
7. About Evaluation:
Your critical evaluation serves as our relentless motivation to strive forward. If our products bring you joy and satisfaction, we kindly ask for your encouraging praise.
Should any issues arise, please reach out to our online customer service promptly. We are committed to providing exceptional after-sales support. Your satisfaction is our ultimate pursuit!
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