| Whether The Source of Patent Goods: | No |
|---|---|
| IP Authorization or Not: | No |
| Category: | Christmas Decorations |
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Cross-border attribute: Our Festive Merry Christmas Gift Hat is designed to transcend borders, bringing holiday joy to customers around the globe. With its universal appeal, this product is a hit in international markets, ensuring wide acceptance and enchantment across various cultures and traditions.
Welcome to Zhejiang Haixia Trading Co., Ltd.! We strive to offer unrivaled services to our valued buyers.
Kindly read the following guidelines before making a purchase. We appreciate your cooperation!
Our products feature accurate, real-life photographs and detailed descriptions (including material, size, weight, etc.). Shop with confidence!
1. Product Description:
Our product descriptions include packaging and order instructions. Please follow these guidelines when placing your order. For any special requirements, confirm with customer service before making your order remarks.
We specialize in festive supplies, offering cost-effective products. However, due to the unique nature of seasonal items and mass production, minor flaws may be present but won't affect usability. If there are significant quality issues, we will promptly resolve them. If minor imperfections are unacceptable to you, please reconsider before purchasing.
2. Color and Size Description:
Due to photo backgrounds, lighting, and monitor display differences, color discrepancies may occur. These are not considered quality issues. Please focus on the physical product and carefully consider any potential color differences or small defects before ordering. Our products are handmade and manually measured, so minor size variations are expected. Given the diverse nature of festival products, choose carefully and review product details. Contact customer service if you have any questions.
3. About Delivery:
Upon receiving your order and payment, we will ship within 48 hours. If an item is out of stock, we will notify you via phone, WhatsApp, or WeChat. Note that not all products may be listed. For specific needs, please leave a note. Customized products are subject to mutually agreed timelines.
4. Express and Logistics:
For small orders, standard express delivery is used. Large orders will be shipped via express or small logistics providers. For bulk logistics, communicate with customer service to coordinate convenient pick-up locations.
Please note that we do not control express and logistics services. Service attitudes and arrival times should not be used as criteria for evaluating our service.
5. On Signing:
Ensure the package is signed for in person. Signatures from family, friends, or doormen will be considered as signed by you. Always inspect the package before signing.
If the goods are damaged during transport, verify and claim or directly refuse to sign to the delivery personnel.
6. After-Sales Service:
If you encounter any product issues within seven days of receipt, contact us promptly. We will address replacements or exchanges. Claims made after this period will not be accepted.
We do not accept returns or exchanges for non-quality issues such as personal preferences, dissatisfaction, or unmet expectations. Products are sold as-is.
For online and offline wholesale customers, we offer replacement services for quality issues. However, we do not accept returns for non-quality issues, unsold inventory, or sales performance. Please manage your inventory accordingly.
7. About Evaluations:
Your invaluable feedback serves as our relentless drive for progress. If you find joy and satisfaction in our products, we kindly ask for your heartfelt commendations and encouragement.
Should any issues arise, please promptly reach out to our dedicated online customer service. We are committed to providing exemplary after-sales support. Your satisfaction remains our ultimate pursuit!
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