| Whether The Source of Patent Goods: | No |
|---|---|
| IP Authorization or Not: | No |
| Category: | Christmas Decorations |
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Cross-border attribute: Perfectly tailored for global celebrations, the Santa Claus Red Christmas Hat is a universal favorite, transcending borders and bringing festive cheer to people all around the world. Its appeal is timeless, making it a must-have for anyone looking to embrace the holiday traditions.
Welcome to Zhejiang Haixia Trading Co., Ltd.! We are committed to providing exceptional service to our valued buyers.
We kindly ask you to read the following guidelines before making a purchase. Thank you for your understanding and cooperation!
Our products feature actual photographs and comprehensive descriptions, including material, size, and weight. Shop with confidence!
1. Product Description:
Each product description includes detailed packaging and order instructions. Please follow these guidelines when placing your order. For any special requests, kindly confirm with our customer service before finalizing your order.
We specialize in cost-effective festival supplies. However, due to differences in customer expectations and the seasonal nature of our products, minor imperfections may occur from mass production. These will not affect product use. We promptly address any significant quality concerns. If minor flaws are unacceptable to you, please consider before purchasing.
2. Color and Size Description:
Color variations may occur due to photo backgrounds, lighting, and monitor settings. Such differences are not considered quality issues. Our product descriptions and physical items should be your reference. Handcrafted items may have slight size variations. Carefully review the size and product details, and consult customer service for clarity if needed.
3. About Delivery:
Orders are shipped within 48 hours after payment. If an item is out of stock, we will notify you via phone, WhatsApp, or WeChat. Not all products are listed; please specify any additional needs. Customized products follow agreed-upon timelines.
4. Express and Logistics:
For small purchases, we use standard express delivery. Larger items may require express or small logistics providers, and bulk cargo requires coordination with customer service to ensure timely and convenient pick-up.
Please note that we are not responsible for the service attitude or delivery times of express and logistics providers. These should not affect our service evaluation.
5. About Signing:
Please ensure you or a representative signs for the delivery upon receipt. Check the goods before signing to confirm their condition.
If the goods are damaged during transit, immediately report this to the delivery personnel and refuse to sign.
6. About After-Sales:
Contact us within seven days of receiving your order for any product issues. We will respond with options for replacement or exchange. Claims made after this period will not be accepted.
Products without quality issues cannot be returned or exchanged. Personal preferences, such as dissatisfaction with size or expectations, do not qualify for returns.
For bulk purchases by online sellers and offline wholesale customers, replacement is possible for defective items. Non-defective unsold items are not eligible for return. Manage your inventory accordingly.
7. About Evaluation:
Your invaluable feedback serves as our relentless drive to excel. If our products bring you joy and satisfaction, we kindly ask for your encouraging praise.
Should any issues arise, please promptly reach out to our online customer service. We are committed to providing you with exceptional after-sales service. Your satisfaction is our ultimate goal!
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