| Type: | Christmas Decorations |
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| Power Source: | Battery |
| Material: | Polyester |
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Cross-border attribute: Zhejiang Haixia Trading Co., Ltd. excels in delivering high-quality festive wear globally. With a focus on international standards and customer satisfaction, our Merry Christmas Santa Claus Cap is designed to meet diverse cultural preferences and climatic conditions. Whether you're in a snowy Christmas wonderland or a tropical festive locale, this versatile cap adapts seamlessly, ensuring you can celebrate in style no matter where you are.
Welcome to our shop! We aim to provide our buyers with unparalleled service and a delightful shopping experience.
Please take a moment to read the following guidelines before making a purchase. We appreciate your cooperation!
Our products are showcased with actual, high-quality images and detailed descriptions (including material, size, weight, etc.), ensuring you can shop with confidence!
1. Product Description:
Each product description includes packaging details and order instructions. Please follow these guidelines when placing your order. For any special requirements, kindly consult our customer service team before finalizing your purchase.
We specialize in a wide range of festive supplies. While we strive for cost-effectiveness, please note that minor imperfections are a natural part of mass production and do not affect usability. If you notice serious quality issues, we are committed to resolving them promptly. Seasonal products have unique characteristics, so consider carefully before purchasing if minor flaws are a concern.
2. Color & Size Description:
Please note that factors such as photo backgrounds, lighting, and computer monitor settings may cause slight color variations. These are not quality issues. The actual product should be used as the reference. As our goods are handmade, minor size discrepancies can occur. Given the diverse and unique nature of festive products, please choose carefully, paying close attention to size and product descriptions. For any uncertainties, our customer service team is here to assist you.
3. About Delivery:
We dispatch orders within 48 hours of payment. If an item is out of stock, we will promptly notify you via phone, WhatsApp, or WeChat. Not all products are listed, so if you need something specific, please note it during purchase. Customized orders will adhere to the timeline agreed upon by both parties.
4. Express Logistics:
Small purchases are typically sent via express delivery. For larger items, we use express or small logistics providers and bulk cargo logistics. Please coordinate with customer service to ensure timely and convenient delivery.
Please note that we do not control express and logistics services. Therefore, their service attitude and delivery time should not reflect on our store's evaluation.
5. About Signing:
Upon delivery, please sign for the goods personally. Signatures from family members, friends, or doormen will be considered as your own. Make sure to open and inspect the goods before signing.
If you notice any damage during transportation, verify, claim, or refuse to sign directly to the delivery personnel.
6. After-Sales Service:
If you encounter any product issues within seven days of receipt, contact us promptly for a solution including replacements. After this period, claims will not be accepted.
Products cannot be returned or replaced for non-quality issues such as personal preferences, size dissatisfaction, or unmet expectations. Returns are not supported for these subjective reasons.
For bulk orders, whether online or offline, we offer replacement services for any quality issues. However, we cannot accept returns for non-quality issues like no sales or sold-out conditions. Please consider your sales strategy accordingly.
7. About Evaluation:
Your valuable feedback is the driving force that propels us forward. If our Merry Christmas Santa Claus Cap brings you joy and satisfaction, we kindly ask for your encouraging praise and support.
Should you encounter any issues, please promptly reach out to our online customer service. We are dedicated to providing excellent after-sales service, ensuring your complete satisfaction is our ultimate goal.
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